Shipping Policy

Domestic Shipping & Delivery

All orders are shipped using StarTrack and despatched from our warehouse in Brisbane, QLD 4110 Australia.

All items are fully trackable from start to finish and we will even make sure you receive email notifications along the way.

Shipping is free on all Australian orders, there is no minimum spend.

We aim to have your order processed, picked, packed and dispatched within 2-4 business days.

With that said, please allow up to 14 days for delivery as delivery times vary depending on your location.

Delivery Address

We cannot send to PO Box or Parcel Locker addresses. Please ensure you provide a residential address.

 

Domestic Transit Time

To get an estimated time of arrival please visit startrack.com.au and enter your details.

Sender's location: Brisbane, QLD 4110 Australia

Select Service: Express

 

Domestic Track & Trace

To track and trace your order please visit startrack.com.au

Calculate Domestic Transit Time

To get an estimated time of arrival please visit startrack.com.au and enter your details.

Sender's location: Brisbane Airport, QLD 4008

Select Service: Express

 

International Shipping & Delivery

All orders are shipped using Australia Post and despatched from our warehouse in Brisbane, QLD 4110 Australia.

All items are fully trackable from start to finish and we will even make sure you receive email notifications along the way.

We aim to have your order processed, picked, packed and despatched within 2-4 business days.

With that said, please allow up to 14 days for delivery as delivery times vary depending on your location.

Although charges do not always occur, any customs or import duties charged once the parcel reaches its destination country must be paid and is the responsibility of the receiver.

More information can be obtained by contacting your local customs office.

If you have any further questions feel free to email us at info@buildtuff.com

International Track & Trace

To track and trace your order please visit auspost.com.au

Calculate International Transit Time

To get an estimated time of arrival please visit auspost.com.au/parcels-mail/calculate-postage-delivery-times then select International and enter your details.

From: Brisbane Airport, QLD 4008 (Australia)