Joey Valve by BuildTuff Trade

Trade Pricing For Licensed Australian Plumbers

Become an Approved Joey Valve Installer

Joey Valve is the next generation of the Mildred Valve, redesigned from the ground up, made in Australia, built to help plumbers add value to jobs they're already doing.

Apply for Trade Pricing
  • 10+ Year Sealed Battery
  • WaterMark Approved
  • No Wi-Fi Required
  • AS4020 Compliant
  • Made in Australia

Why Plumbers Are Switching to the Joey Valve

Long-Life Battery. Less Maintenance. Fewer Customer Issues.

Many leak shutoff valves rely on batteries that require regular replacement. If maintenance is forgotten, it can create unnecessary customer support issues and service calls. Joey Valve's sealed long-life battery is engineered to provide up to 10 years of reliable operation without battery replacement under normal use, helping minimise maintenance requirements and reducing the likelihood of avoidable callbacks.

Joey Valve fitted indoors

Joey Valve fitted to the cold supply line of a domestic hot water system.

Feature Joey Valve Many Alternatives
Battery life 10+ Years ~1 Year
WaterMark Approved Check Product
AS4020 Compliant Check Product
No Wi-Fi Required Often Requires App
Self testing
Compact modern modular design
Batteries included
No chemical warnings
316 stainless steel valve
Instant shutoff Can Be Delayed
Manual override
Durable water sensor
Mildred Valve — the product Joey Valve replaces

The next generation

Previously Used the Mildred Valve?

Joey Valve is the next-generation alternative designed for the same real-world leak protection applications plumbers already understand, now with:

3 Sizes: 15mm, 20mm, 25mm

  • Instant solenoid shutoff — no ball valve to jam or seize
  • 10-year sealed battery — no tests, no 3am beeping, no callbacks
  • Manual override built in — rotate to bypass, water keeps flowing
  • 316 stainless body — made in Australia, WaterMark approved

Faster installation. Less maintenance. Better performance.

Trade program

Why Join the Trade Program?

Be one of the first approved Joey Valve installers in your area.

Trade Pricing

Access installer pricing across all three sizes: 15mm BSP, 20mm BSP, 25mm BSP.

Technical Support

Direct support from the BuildTuff team.

Installation & Compliance Documentation

Access installation guides, WaterMark documentation and compliance information.

Product Availability Updates

Stay informed about stock availability, product developments and installer opportunities.

Marketing Support

Access materials to help explain the benefits of Joey Valve to customers.

Approved Installer Discount Code

Receive your own installer discount code and access to trade purchasing.

Applications

Add Revenue to Jobs You're Already Doing

Joey Valve is a simple upgrade that can be offered during jobs you're already completing.

Designed for installation in around 30 minutes using standard BSP fittings, Joey Valve gives plumbers an easy way to offer customers additional protection while increasing the value of existing work.

No additional visit. No specialist tools. One more line on the invoice.

A practical upgrade for plumbers and valuable peace of mind for customers.

Hot water systems
Hot Water Systems

Fit to the cold inlet during a hot water system install or swap, with no extra space or wiring needed.

Flexi hose risk areas
Flexi Hose Risk Areas

Add it under sinks, toilets and washing machines, wherever a flexi hose is the weak point.

Apartments and strata properties
Apartments & Strata

A quick upsell on strata jobs, where one burst pipe can affect several units at once.

Maintenance plumbing
Maintenance Jobs

A five-minute add-on whenever you're already under the sink or at the meter for a service call.

Renovations and upgrades
Renovations & Upgrades

Bundle it into bathroom or kitchen reno jobs as standard leak protection on the new plumbing.

Automatic water shutoff protection for washing machine connections and laundry taps
Washing Machine Connections

An easy add-on at the laundry taps, protecting one of the most common burst points in the home.

Joey Valve automatic leak protection installed in a tenanted investment property
Investment Properties

Set-and-forget protection landlords will pay for, since nobody's home to catch a leak early.

Automatic water leak shutoff protecting an unoccupied holiday home
Holiday Homes

Protection that works while the house sits empty for weeks at a time.

Built for Reliable Protection

Technical Specifications

Available Sizes15mm, 20mm, 25mm
Valve Material316 stainless steel
Thread TypeBSP
Control Box Dimensions10cm × 7cm × 5cm
Mounting OptionsClip-on tray or flat placement
Installation EnvironmentIndoor use only
Freezing ConditionsNot suitable
Installation RequirementLicensed plumber required.
Suitable ApplicationsHot water systems, washing machines, dishwashers, water dispensers, laundries, basements. Sensor must be positioned at the most likely leak detection point.
Watermark 476:2016Approved (Licence No. 080115)
Watermark AS4020Approved
How to InstallJoey Valve is installed on the supply line, while the sensor is positioned at the desired leak detection point.
Maximum Temperature50°C
Maximum Pressure1034 kPa / 150 PSI
Suitable Water TypeHot and cold water
Battery Life10+ Years
Battery TypeSealed lithium cell
External PowerUSB-C supported
Sensor TypeMoisture-sensing PCB
Detection MethodDirect contact with water
ResponseImmediate valve actuation on moisture detection
Visual IndicatorsGreen light / Red light
Audible AlertBeeping when moisture is detected
Manual Test FunctionPush-button test on control box
Joey Valve dimensions

Installation

Fast, Simple Installation

Joey Valve is designed for licensed plumber installation in approximately 30 minutes.

  • Standard BSP fittings
  • No specialist tools required
  • Horizontal or vertical installation
  • Cold water supply line installation
  • Suitable across common Australian hot water systems

Full Installation & Operation Guide supplied after registration.

Installer registration

Apply for Trade Pricing

Register as an installer and we'll help confirm trade pricing, product documentation and stock availability through BuildTuff or your preferred supplier.

We won't harass you or send you heaps of emails. We just want to sort you out with the best price and get you set up.

Prefer to Buy Through Your Trade Supplier?

Joey Valve is available through selected plumbing retailers, including participating Reece locations. Register as an installer and we'll help confirm:

  • Trade pricing
  • Product documentation
  • Stock availability
  • Supply options in your area

Frequently Asked Questions

Yes. Joey Valve holds WMTS-476:2016 certification (Licence No. 080115) and AS4020 approval. Compliance documentation is available for registered installers.

Joey Valve should be installed by a licensed plumber in accordance with applicable Australian plumbing requirements.

No. Joey Valve operates completely independently and does not require Wi-Fi, an app or internet connection. A future Smart Home Adapter will provide optional remote monitoring capability.

Joey Valve installs on the cold water supply line, making it suitable for electric, gas, heat pump and solar hot water systems when installed correctly by a licensed plumber.

A typical installation takes approximately 30 minutes.

Complete the registration form below. Once approved, BuildTuff will provide your trade pricing information, installer discount code and supporting documentation.

Add leak protection to your next job. Build on.

Free Australia Wide Shipping

We deliver across Australia with free shipping.

Built To Last.

Designed for real-world performance and long-term reliability on modern job sites.

Support

Have questions? Our team's here to help. Email us at info@buildtuff.com